Use cases

One platform, every kind of call.

Start from a ready template with a proven prompt and the right lead fields. Change anything, or write your own from scratch.

Use case 01

Lead Qualification

Qualify inbound or purchased leads and capture interest, budget and timeline.

Great for

Real estate Education Insurance Automobile
Agent opens with

“नमस्ते! आपने हमारी website पर enquiry की थी, क्या दो minute बात कर सकते हैं?”

Captured after the call
  • Requirement What the lead is looking for
  • Budget Budget mentioned by the lead
  • Timeline When they plan to buy or decide
  • Outcome & remark Always included

Use case 02

Sales

Pitch a product or offer and move interested leads to the next step.

Great for

SaaS Retail Financial services Travel
Agent opens with

“इस महीने हमारे annual plan पर 20% off चल रहा है, आपको details बताऊँ?”

Captured after the call
  • Requirement What the lead is looking for
  • Budget Budget mentioned by the lead
  • Timeline When they plan to buy or decide
  • Outcome & remark Always included

Use case 03

Appointment Booking

Book, confirm or reschedule appointments and site visits.

Great for

Clinics Salons Car service Property visits
Agent opens with

“डॉक्टर साहब कल सुबह 11 बजे free हैं, आपका appointment book कर दूँ?”

Captured after the call
  • Appointment date/time Agreed appointment date and time
  • Outcome & remark Always included

Use case 04

Payment Reminder

Remind customers about dues and capture a promised payment date.

Great for

NBFCs Schools Subscriptions Utilities
Agent opens with

“आपकी EMI 5 तारीख को due थी, आप payment कब तक कर पाएँगे?”

Captured after the call
  • Promised payment date Date the customer promised to pay
  • Reason for delay Why the payment is pending
  • Outcome & remark Always included

Use case 05

Feedback Survey

Run a short survey and capture ratings and comments.

Great for

E-commerce Hospitals Hospitality Events
Agent opens with

“पिछले हफ्ते की delivery कैसी रही? 1 से 5 में rating देंगे?”

Captured after the call
  • Rating (1-5) Overall rating given
  • Feedback Comments shared
  • Outcome & remark Always included

Use case 06

Customer Support

Answer questions from the knowledge base and log issues.

Great for

D2C brands Logistics Telecom Services
Agent opens with

“आपका order कल dispatch हो गया है, कुछ और मदद कर सकती हूँ?”

Captured after the call
  • Issue The problem described
  • Resolved Whether the issue was resolved on the call
  • Outcome & remark Always included

Use case 07

Recruitment

Screen candidates and capture experience, notice period and salary expectations.

Great for

Staffing BPO Retail chains Delivery fleets
Agent opens with

“आपका profile हमें पसंद आया, अभी आपका notice period कितना है?”

Captured after the call
  • Experience (years) Total years of experience
  • Notice period Current notice period
  • Expected salary Expected salary
  • Outcome & remark Always included

Have a different kind of call?

Event invites, KYC follow-ups, admissions, renewals: describe the call in plain words and choose what to capture.

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